Reference

How angkasajp Handles Your Personal Data

Your account data — including your registered wallet details for DANA, OVO, or GoPay — is handled with clear purpose and kept only as long as your account needs it.

Account Data ProtectionWallet Transaction PrivacyYour Right to Access & DeleteCookie ControlsContact Us Anytime
angkasajp How angkasajp Handles Your Personal Data
HOW WE PROTECT DATA

Our Data Handling and Security Practices

Security is built into how your account works day to day. Every login session uses encrypted connections, and sensitive account actions — like changing your linked DANA, OVO, or GoPay wallet — require OTP verification sent to your registered number. We do not retain payment credentials beyond what the transaction requires. Players in Palembang and across Indonesia access the same account protections regardless of which local wallet they use.

Data Retention We keep your account data for as long as your account is active. If you close your account, we retain only what applicable law requires us to hold, then delete the rest.
Cookie Use We use session cookies to keep you logged in and analytics cookies to understand how the lobby is used. You can adjust cookie preferences from your browser settings at any time.
Account Security OTP verification is required for wallet changes and sensitive account updates. If you notice unrecognised login activity, contact support immediately to freeze your account.
Data Requests You have the right to request a copy of your data, ask us to correct inaccurate details, or request deletion where local law allows. Submit requests via email or live chat.
PRIVACY CONTACT

How to Reach Our Privacy Team

Email Support Send your data access, correction, or deletion request to our support email. We aim to respond within a few business days and will confirm receipt of your request promptly.
Live Chat Our account support team is reachable via live chat directly from your account dashboard. For privacy questions, select the account and data topic when you open the chat.
Account Settings Some data changes — like updating your registered phone number or linked e-wallet — can be handled directly inside your account settings without contacting support.

Privacy Policy — Common Questions Answered

Real questions about how your data is handled, answered directly.

We collect your name, email, phone number, and the e-wallet identifier you register — DANA, OVO, or GoPay. Device and session data is also collected to secure your account against unauthorised access.

No. We never store your wallet PIN or password. Only the account reference needed to process your transaction is recorded, and that data is handled by the payment processor under confidentiality terms.

Active account data is kept while your account is open. After account closure, we retain only what applicable Indonesian regulations require, then delete remaining personal data from our systems.

Yes. Submit a data access request via our support email or live chat. We will confirm receipt and provide your data summary within the timeframe required by applicable local law.

Send a deletion request through support email or live chat, selecting the account and data topic. We will process it where local law permits and confirm once the deletion is complete.

We share data only with payment processors like the networks behind DANA, OVO, and GoPay, and with service providers bound by confidentiality agreements. We do not sell your personal data.